1. Delivery of Goods
TTF Singapore (Thai T-shirt Factory SG) is not responsible for damaged goods or problems caused by the delivery company.
Down/Deposit payment is non refundable
Customer who agrees with the mock up /sample of the print for approval, makes the order final as specified in the e-mail agreement or contact.
For overseas customers a down payment of 50% is required. For all customers who make a deposit via T/T or Bank Transfer please forward the transfer or bank slip for our records.
If we are not supplied with the appropriate slip or receipt then we cannot start your job until we can confirm that the client has made the payment.
5. Delivery date
Date of Order is officially set after the initial deposit is made and confirmed by TTF SG, delivery time can be changed because of reasons such as natural disasters, flooding, fabric problems, shipping and other causes such as political uprising.
The date can also be adjusted should the customer not confirm the sample or mock ups on time. Additionally if the customer makes last minute changes or adjustments then TTF SG will not be held liable for any of the delays caused by such changes.
6. Order agreement
Verbal agreements will not be valid, orders need to be confirmed by e-mail or by agreement on paper with a signature from the customer.
7. Duties, tax and handling fees
Thai t-shirt factory SG is not responsible for any foreign taxes and import duties for overseas countries.
We do not take any responsibility and we are not liable for any damage caused through use of products or services purchased through this website.or the unavailability of the site at any time, be it indirect, special, incidental or consequential damages (including but not limited to damages for loss of business, loss of profits, interruption or the like).
9. Delivery of Goods & Services
Goods are delivered as digital downloads or Mock up via email immediately following purchase. Should you not receive our email within 24 hours of purchase please first check your spam folder and then contact info@ThaiTshirtFactory.co.uk, we will endeavor to respond to you as a priority.
With regards to client artwork needs we have a set scale whereby we charge 200MYR for simple redraw and 400 MYR for custom design work. Artwork will ONLY be sent as a mockup to the client, should the client require the actual design files then artwork will be charged at a regular market rate.
As the market rate changes please ask TTF SG what the rate is if you are not familiar with the cost associated with design. Should the client not request the current rate and TTF SG sends the artwork then TTF SG will bill accordingly on the balance invoice.
All claims/returns shall be made within 7 days of receiving the shipment. As mentioned above TTF SG is not liable for damages caused by the shipping company. All valid claims will be assessed and either a replacement product or credit will be issued to the customer.
11. Third-party links and merchandise
In order to provide additional related content our website may contain embedded content, hyperlinks and coupons for various third-party advertisers and suppliers.
We are not responsible for the content or products of these, or any, third-parties and consequently offer no warranties of any kind nor accept any liability whatsoever in relation to these sites, content or products. By their very nature third-parties are independent to ourselves and neither is able to make representations or legally binding commitments on behalf of the other.
When redeeming a third-party coupon you may need to pay VAT or sales tax on the supplier’s website. This depends on the location of the supplier and on your own location and will be stated at the time of purchase.
All materials contained on the Web Site are Copyright of Thai T-shirt Factory Singapore. All rights reserved. No person is authorized to use, copy or distribute any portion of the website including related graphics.
Design Cuts and other trademarks and/or service marks (including logos and designs) Such marks may not be used under any circumstances without the prior written authorization of TTF SG.
Additionally TTF SG reserves the right to put all printed projects online or use the prints for commercial purposes such as flyers, commercial, social media and any other media forms not mentioned or will be invented unless the client asks specifically not to have the work shown on our website.
17. Exclusion of third party rights
18. Entire agreement
19. Law and Jurisdiction
Please elaborate on Malaysian laws/ worldwide. Questions or comments regarding these Terms please contact our legal department. Thank you.